Axis Career Hub FAQ

Program Overview

  • This program is a chance for people to connect with other design professionals to learn about areas in their expertise. Ask the “stupid” questions and get answers for things that is hard to find/no one tells you. It’s hard enough navigating your career and it’s even harder to find people to support you and form long term relationships with that have been through what you have. This program can be a one time session to get your questions answered or you can set up quarterly, monthly or bi-weekly sessions to connect and discuss your progress, get support and guidance from real industry professionals.

  • This program is for everyone but it has been especially helpful for new grads, new immigrants and students. The mentors have been carefully vetted to be approachable, supportive, helpful and also successful in their careers so they can guide you in navigating yours.

  • Our mentors are well versed in project delivery, networking, building relationships, getting licensed, making successful portfolios and resumes. This program is meant to help you be successful and have someone to lean on. There are many group events and programs but having a one on one personalized approach to navigating your career is invaluable.

  • We don’t spoon feed you, we teach you how to feed yourself. We don’t just do resume reviews, the idea is to do resume coaching so you understand the point of the resume, how it impacts how you present to an employer so every time you’re applying throughout your career, you’ll be equipped to write it yourself. We take a very personalized approach. Every single person is different and that’s the beauty of the design industry. Whether it’s strengths or areas of improvement - we focus on how to help YOU navigate the industry. We care.

  • This is a paid program. It started off as a volunteer program but the demand got too high so we decided to dedicate staff to running something more structured and catered.

  • We don’t guarantee employment and we don’t offer a job placement service through the Career Hub. However, we help you position yourself strongly so you can secure a position on your own.

  • Yes. Many of our mentors support international candidates preparing for Canadian roles or North American portfolios.

  • Yes. We support high-school and university applicants preparing portfolios for architecture and design programs.

Structure & Process

  • We use a two-step system to keep scheduling accurate, respectful of mentor time, and set you up for a productive session.

    Step 1: Schedule your session and enter payment details
    You’ll select a time that works for you and securely enter your payment details to hold the booking.

    Once purchased, you will be sent an intake form. This allows us to match you with the right mentor, so the session is tailored and valuable from the start.

    Step 2: Session coordination

    Our team will reach out to both you and your selected mentor to coordinate a time that works for both of you. Our mentors are working professionals with limited availability - this ensures we are respectful of their time and full-time employers as well.

    Step 3: Attend your session
    At the scheduled time, you’ll meet with your mentor for your session.

    Step 4: Post session survey

    Once the session if complete, we will send you a quick survey to fill out. We want to understand how effective it was and any suggestions you might have. We want to continuously improve this program to best serve our mentees!

    This process keeps everything organized, respects the mentors’ time, and ensures your session is fully prepared, personalized, and worth the investment.

  • The mentees get to choose the mentors. If you’re unsure of who the right person - just email mentors@axisrecruitment.ca to tell us about what you’re looking for support with. Our team will connect you with the right mentor.

  • Each mentor has their own specialty. We support with resume, portfolio, interview prep, job search strategy, project delivery, any questions you might have about detailing or design. We’ve selected a wide range of mentors so you can get the best out of this program.

  • The sessions are typically one hour long. You can book as many as you want but we suggest you start with one session. If further sessions are required you can discuss that with your mentor.

  • Yes, you can choose your mentor - you can indicate it in your intake form. Otherwise, we will match you with the right person based on what you’re looking to get out of the session.

  • Purchase your session here: axiscareerhub.com/mentors

    You will be sent an intake form once you purchase. This ensures we match you with the mentor whose availability and expertise match with what you’re looking for.

Fees & Payment

  • Yes. We offer group sessions and group discounts when available. To book these reach out to us directly at mentors@axiscareerhub.com

  • All bookings and digital products are final sale. Cancellations made within 24 hours of the scheduled session are not eligible for a refund. You may reschedule within the allowed timeframe.

  • Yes. If you begin with a single session and decide you’d benefit from additional mentorship, you’re welcome to book more sessions as needed. Each session is $100. Many people start with one session to get oriented, then add additional sessions based on their goals, upcoming interviews, or portfolio needs.

  • If you need to reschedule, you must provide at least 24 hours’ notice using the link in your confirmation email. With proper notice, you can move your session to another available time at no cost.

    If you miss the session, arrive too late to meaningfully participate, or reschedule with less than 24 hours’ notice, the session is forfeited.

    All of our mentors have full-time roles outside of this program and volunteer their limited time to support emerging professionals. To respect their schedules and ensure fairness for all users, we cannot reopen or refund missed sessions.

    This policy helps keep the program sustainable and ensures mentors’ time is used intentionally.

  • No. There are absolutely no hidden fees.
    We’ve intentionally structured the program to be as transparent and affordable as possible, because most of the people who come to us are students, newcomers, or individuals who are between jobs and trying to find their footing.

    Our goal is to give you real value for every minute you spend with a mentor. There are no surprise charges, upsells, or add-ons you didn’t agree to. What you see at checkout is exactly what you pay.

    We run this program with the belief that high-quality guidance shouldn’t be limited to people with large budgets. Our mentors participate because they genuinely care about giving back to the industry and helping people move forward - especially those who don’t have access to support elsewhere.

    Everything about our pricing is designed to be fair, clear, and aligned with that mission.

  • Yes. We can invoice organizations for team sessions, workshops, training sessions, and student cohorts. If you're a school, teacher, or studio lead, we’re always happy to support classroom learning - our mentors genuinely enjoy sharing their knowledge with students and emerging professionals.

    To explore group mentorship, custom workshops, or school partnerships, reach out to us directly at mentors@axiscareerhub.com.
    We’ll work with you to understand your goals and put together something that fits your group’s needs.

Recommendations

  • We recommend 2-3 sessions:
    • Session 1: Mock interview, narrative structure, identifying gaps. Refining answers, portfolio walkthrough, final practice before the interview
    • Session 2: Technical interview preparation.

  • • 1 session for light feedback or minor adjustments. This is typically enough to walk through approach, layout, examples, and strategy.
    • 2–3 sessions for deeper restructuring, visual hierarchy, storytelling, formatting, and preparing a submission-ready book

  • Start with 1 session to build an overall plan, then add sessions as you progress.

  • For long-term career development, we recommend working with a combination of recruiter mentors and industry professionals. This gives you both sides of the insight: market realities and internal practice experience.

    • Ongoing mentorship (monthly or bi-monthly) to stay accountable, adjust goals, and navigate new opportunities
    • At least 2 sessions upfront to establish direction, assess strengths, and map out the next steps in your growth plan

  • • 2–3 sessions to build or refine a program-ready portfolio
    • Additional reviews depending on program requirements

  • • 2 sessions to learn Canadian industry expectations, adapt your resume/portfolio, and build a strong job-search strategy
    • These two sessions are usually more than enough to get you oriented. We’ll also equip you with resources so you can continue developing your documents and applications independently.
    • We typically recommend working with a combination of mentors — one from recruitment for market alignment and one from your discipline for technical context and industry standards.